My journey in agriculture began on a dairy farm, but my passion for machinery led me to a career repairing equipment. Transitioning into the machinery world, I immersed myself in various aspects, from grain drying to organizing equipment for indoor seed plants.
My role in setting up a large dealer network and overseeing industrial sales provided unique access to seed plants, where I gained valuable insights into treating and processing. This experience became the foundation for my expertise in machinery and plant layout, ensuring efficient processes.
Having recently made the move to Nexeed, I feel that joining this team was absolutely the right move. My colleagues understand the industry’s intricacies, and my wealth of experience aligns seamlessly with the company’s ethos. Having spent a long time in this industry, we understand what makes a processing equipment provider truly valuable to its clients.
Being focused. We prioritize doing one thing exceptionally well rather than spreading ourselves thin. There’s a deliberate decision to concentrate on what we sell. We’re not trying to sell a massive array of equipment; instead, we excel in our niche – seed/grain cleaning and food. This focused approach ensures that we deliver quality and expertise, ultimately benefiting our customers and fostering long-term relationships.
The importance of a single point of contact. In my customer interactions, a common concern emerged – the need for a single, reliable point of contact. This is particularly crucial in our industry, where downtime is costly. Customers can’t afford to wait days for information on repairs. A good equipment provider, with its responsive and knowledgeable approach, needs to meet this need. Customers don’t just prefer it; they consider it a requirement. The demand is clear – a vendor who not only offers necessary services but also guides maintenance staff promptly.
The benefits of resourcefulness. My goal at Nexeed isn’t just to sell equipment; it’s to be a resource for our customers. I understand that nurturing relationships is vital. By positioning myself as a helpful guide rather than a mere salesperson, I ensure that when customers are ready to make a purchase, they remember our positive interactions. This approach fosters lasting relationships. Keeping lines of communication open means I’m there when they’re ready, creating a connection that goes beyond transactions.
