b'PARTNER CONTENTELICA PROcessing:Always Keeping the Customer in MindBY: ENGINEER NEDKO NIKOLOVI n todays challenging world we follow a principle that creativityserious player. Investors want to respond to the growing market equals flexibility. To some extent here at ELICA PROcessing,demands. In order for ELICA PRO to be flexible, we accurately we believe that individual approach helps us to keep out- arrange our capabilities to answer the needs.of-the-box thinking when offering complete solutions. But dont get me wrongwe do all the calculations (and doublecheckOUR CUSTOMERSthem)! What I mean is that we strive not only to fulfill the clientsThe consumption of sunflower seeds is growing as it finds newer requirements but to do it in the best and efficient way possible.appliances in the food industry. At the moment we are a tar-For us engineers it means that we have to listen and watch, thengeted producer for our potential customers as we receive a great to change and adapt. People from my team, including me, travelnumber of inquiries. We are following our strategy developed by to the place we are assigned to design a project, and we speakthe marketing and sales departments, but the dynamics now are to the people face to face. Yes, we are subscribed for webinarsgreat and we need to shift and adjust. and magazines, but to follow the trends, we are also climbingFeedback is the best assessment we can obtain from the towers and going into bunkers. customers. Feedback is ultimately important for improvement. Thats why we are trying to turn clients into brand ambassadors. OUR TEAM We know that if our potential customers can see how our com-Our team consists of 15 talented and experienced engineers.plete installations work, they will be convinced to make the right Innovation is implemented in ELICA PROs DNA. Each year wechoice for themselves. Together with our sales team we under-release a new product, driven by our customers needs. Our teamstand that a satisfied partner is not only a compliment, but the is constantly gathering to brainstorm improvements, minimizegreatest reference for our work. There arent many producers of negative features and exclude errors. Because of the Russianthis specific equipment and time is the most valuable asset. We invasion of Ukraine, the production and export of sunflower oilappreciate that fact as we also depend on it. We believe that has drastically decreased, therefore the demand has grown. Thiswe are one of the best and we understand that people who we is one of the reasons why negotiations for big projects fromwork with should also believe it.Western Europe are coming fast. Trkiye is also becoming a EUROPEAN-SEED.COMIEUROPEAN SEED I 9'